It is important that you prepare for the hearing as the hearing is your opportunity to present your evidence and your point of view to the Tribunal. It is your responsibility to obtain the documents and witnesses necessary for the hearing.

The following information provides tips on preparing for the hearing.

Prepare Your Evidence

It is important that you prepare for the hearing. The effort you devote to your preparation may have a direct impact on the decision of the Tribunal.


Agree on Facts


The Tribunal expects parties to agree on evidence that is not in dispute; this can decrease the amount of time needed for the hearing.

You should review the Statement of Allegations and the Defence as well as the evidence of the other parties to determine if there are any facts with which you agree.  If so, you should contact the other parties (or their lawyers) to discuss these facts and their inclusion in the Statement of Position (Form 14).


Prepare Your Documents or Other Evidence


The Financial and Consumer Services Commission is obligated to provide its disclosure (evidence) at the same time it serves a respondent with a Statement of Allegations. 

If you are a respondent, you should determine what documents or other evidence you want to present to the Tribunal to support your position.  Assemble your documents. 

The following can assist in preparing your evidence:

    • Review all the documents provided by the Financial and Consumer Services Commission.  Consider whether any of these documents support your position. 
    • Consider whether other documents support your position.
    • Organize all the materials, including those provided by the other parties, to be able to easily find your documents during the hearing.

The Respondent Shares its Documents with the Parties and the Registrar

If you intend to present documents at the hearing, you must share these documents with all other parties and the Registrar within the time fixed by the Tribunal panel. If you do not provide your documents to the other parties before the hearing, you will not be able to use them at the hearing without the permission of the Tribunal. For more information, see External link opens in new tab or windowrule 10.3 and External link opens in new tab or windowrule 10.5 of the Rules of Procedure.

The Registrar will compile the documents of each party, review them for privacy concerns, and assign a number to each document. The Registrar will return a copy of the numbered documents to the parties.

The Tribunal members assigned to hear the matter will only receive the documents the day of the hearing.

Identify and Prepare Your Witnesses

Witnesses can provide very powerful evidence at a hearing.  You may want to testify at the hearing, although you are not obligated to do so. The hearing is your opportunity to tell the Tribunal your story.   

You should also consider whether there are other people that can support your version of the facts or your position.  You may want to consider bringing them to testify at the hearing.

Below is detailed information on how to bring witnesses to testify at a hearing.

    • Include the name of the witness and a description of the anticipated testimony of the witness in your External link opens in new tab or windowStatement of Position (Form 14).  You do not need to provide a description of your own testimony, only that of your witnesses.

    • If your witness is reluctant to attend the hearing, consider providing the Registrar with a completed External link opens in new tab or windowSummons to Witness (Form 8). When you receive the signed Summons to Witness from the Registrar, serve it on the witness in accordance with External link opens in new tab or windowrule 2.4 together with the attendance fees required by External link opens in new tab or windowrule 10.8. When a Summons to Witness is properly served upon a witness, the Tribunal can take measures to force the witness to attend the hearing.
    • Determine whether you will call an expert witness. An expert witness is a specialist in a particular field by virtue of education, training, skill, or experience who provides an opinion about an evidence or fact issue within the scope of his or her expertise. The purpose of the expert witness’ testimony or report is to provide assistance to the panel members.
    • If you are calling an expert witness, advise all other parties within the time fixed by the hearing panel of the name of the expert witness and the issue on which the expert will provide evidence and provide them with the expert’s report, if any. See External link opens in new tab or windowrule 10.6 and External link opens in new tab or windowrule 10.7 for more details.
    • Prepare a list of questions to ask your witnesses.

    • Prepare a list of questions to ask the other parties’ witnesses in cross-examination. The purpose of these questions will be to (1) obtain admissions from the witness, (2) impeach the credibility of the witness, and (3) reveal contradictions or inconsistencies in the evidence of the witness.

    • Consider interviewing the other parties’ witnesses to see if they have any evidence helpful to your case. You can then ask them about that evidence at the hearing.
    • Prepare your witnesses before the hearing by asking them the questions that you expect to ask them at the hearing. To prepare them for cross-examination by other parties, ask them the questions that you think other parties might ask. Make sure your witnesses know they must tell the truth, even if it is not helpful to your case.

    • A person testifying at must either swear on a holy book or solemnly declare to tell the truth.  If you or your witnesses want to swear on a holy book other than the Holy Bible, please contact the Registrar.

Prepare Your Statement of Position

You must file your External link opens in new tab or windowStatement of Position (Form 14) within the time fixed by the hearing panel. The Statement of Position is your opportunity to identify the facts, your evidence and witnesses and to provide your position and arguments. The Registrar will provide a copy to all other parties.

The Statement of Position is provided to the Tribunal panel before the hearing to allow it to understand the positions of all parties.

For more information, see External link opens in new tab or windowrule 10.2.

Case Conference

The Tribunal panel may hold a case conference before the hearing to ensure that it runs as smoothly as possible. You can also request a case conference by contacting the Registrar and the Tribunal panel will decide whether to hold a case conference.


The purposes of the case conference are to:


  • simplify the issues,

  • explore the possibility of obtaining admissions,

  • explore the possibility of agreeing on documents and other evidence,

  • determine the length of the hearing,

  • consider any other matters that will promote fairness and efficiency, and

  • provide directions with respect to the conduct of the hearing.


For more information, please consult External link opens in new tab or windowPart 12 of the Rules of Procedure.

Review all the Material

Well in advance of the hearing, you should carefully read all the material provided to you by the other parties. This includes the following:

    • the Statement of Allegations (Form 3),
    • the Defence (Form 5),
    • the disclosure of the Financial and Consumer Services Commission,
    • other evidence provided by the parties, and
    • the Statement of Position of each party.

It is suggested to make a list of the facts, allegations or evidence you agree with and those that you dispute. Be prepared to tell the Tribunal panel at the hearing what you are contesting and what you are admitting.